1. The client (you) explicitly waive your own standard terms and conditions, even if these were drawn up after these standard terms and conditions of sale. In order to be valid, any derogation must be expressly agreed to in advance in writing.
  2. Our ( Satilla Medical Supplies, Inc) invoices are payable within 21 working days, unless another payment timeframe is indicated on either the invoice or the order. In the event of non-payment by the due date, we reserve the right to request a fixed interest payment amounting to 10% of the sum remaining due. We will be authorized to suspend any provision of services without prior warning in the event of late payment.
  3. If a payment is still outstanding more than sixty (60) days after the due payment date,  we reserve the right to call on the services of a debt recovery company. All legal expenses will be payable by you.
  4. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by you to the tax authorities. Under no circumstances can we become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to Satilla Medical Supplies, Inc in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  5. Satilla Medical Supplies, Inc undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. We cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer
  6. In order for it to be admissible, we must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  7. All our contractual relations will be governed exclusively by United States law.
  8. Returns: In most cases, items can be returned within 30 days of receipt of shipment, however some products may have different policies or requirements associated with them. Examples of non-returnable items include, but are not limited to, personal care items, gift cards, hazardous materials, grocery products, clearance items, items made-to-order, personalized items, special order items, and . Return items must be unused and in re-sellable condition. Items damaged in shipping must be reported immediately. All returns must be authorized.
  9. Satisfaction Guarantee: We want customers for life, and will do our best to make sure you are satisfied. Please let us know if that is not the case and we will work for the best resolution possible!